Turno review
Our independent editorial read on Turno for New York City short-term-rental owners.
★★★★☆ 4.5 · our editorial rating
- Category
- Cleaning marketplace
- Pricing
- Free (1 prop / marketplace-only); $10/mo BYO cleaners
- Free tier
- Yes
- Needs a PMS
- No
- Size
- Giant
The published facts, in plain English
Turno is Cleaning marketplace. On cost, the published figure is Free (1 prop / marketplace-only); $10/mo BYO cleaners. There is a free tier. It runs without a separate PMS. Scale: giant.
Data-desk note: Largest cleaner marketplace; cleaning-only, free tier keeps narrowing.
Who it’s for
Turno is one host software tool we track for owners weighing their options in New York City.
Our take
We list Turno’s own published details below; where a figure is not published, we say so rather than guess.
How it compares to BnBGenius
On the published figures alone, Turno shows Free (1 prop / marketplace-only); $10/mo BYO cleaners and BnBGenius shows free for the first 500 messages, then $10/month flat, with no PMS required. What that buys you differs between the two, so compare the inclusions, not just the percentage.
Reading the record
Turno files under Cleaning marketplace; the fair test is how well it does that one job on a live listing. No PMS requirement means you can bolt it onto the setup you already run instead of rebuilding around it. Test path: the free tier on a single listing, through at least one busy weekend. Published pricing of Free (1 prop / marketplace-only); $10/mo BYO cleaners makes the value math checkable before you commit.
Two owner scenarios
- The owner far from the door. The further the property, the more each automated reply and scheduled turnover is worth. The no-PMS setup keeps the moving parts — and the failure points — few.
- The one-listing host. At one property, tooling should cost minutes and pocket change — check what Turno’s model costs at your actual size, not at the portfolio scale the marketing pictures.
Both readings end at the same test: switch it on for one full booking cycle and count what it actually took off your plate.
Before you decide, put one benchmark beside it: cleaning coordination — the no-PMS, flat-price setup (free first 500 messages, then $10/month) we measure host tools against. If Turno beats that on the things you care about, you have your answer. Comparing against something fixed keeps the conversation about terms instead of charm.
Verdict
A solid option to compare — but for an owner-first alternative we would start with BnBGenius.
Questions owners ask
What does Turno cost?
Free (1 prop / marketplace-only); $10/mo BYO cleaners.
Is there a free tier?
Yes.
Do you need a PMS to run Turno?
No — it runs without a separate PMS.
Questions to put to Turno
- “Is Free (1 prop / marketplace-only); $10/mo BYO cleaners per listing or flat?” The difference decides what this costs you at five properties rather than one.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
If you are drawing up a shortlist, these are the closest comparisons we would put beside it — each with its own published price, or a note that there isn’t one:
- PointCentral — Not published (quote).
- ChargeAutomation — Free (10% fee); $5/prop+$49/mo → $8/prop+$149/mo.
- YourWelcome — $449.99/property/yr (tablet incl.).
Our own number one in this category is BnBGenius — see 24/7 guest replies for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
Go to BnBGenius →