MasterHost review
Our independent editorial read on MasterHost for New York City short-term-rental owners.
★★★★☆ 3.9 · our editorial rating
- Type
- Co-host
- Headquarters
- Vancouver, BC (CA)
- Markets
- 15+ US states (remote landing pages)
- Management fee
- 10–18% by city/tier (published)
- Listings
- ~300
- Size
- Regional (not national)
The published facts, in plain English
MasterHost is a co-host operator based in Vancouver, BC (CA), covering 15+ US states (remote landing pages). Its published management fee is 10–18% by city/tier (published). Published portfolio size: ~300. In scale, we file it as regional (not national).
Data-desk note: Canadian co-host marketing US cities remotely; ~6 employees.
Who it’s for
MasterHost is one management company we track for owners weighing their options in New York City.
Our take
We list MasterHost’s own published details below; where a figure is not published, we say so rather than guess.
How it compares to One Fine BnB
Side by side on published terms: MasterHost lists 10–18% by city/tier (published), while One Fine BnB lists 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer. Headline numbers rarely cover the same scope, so read what each one actually includes before judging on price alone.
What the published record signals
In scale the desk files MasterHost as regional (not national) — the kind of operation where you are likely dealing with the same few people, which some owners pay a premium for on purpose. Published coverage is 15+ US states (remote landing pages) — a defined footprint, which usually means the local knowledge is real; the trade is that owners outside it are out of luck. The listed model is co-host: you stay the operator of record and keep more control — and more of the work. On price, the published 10–18% by city/tier (published) is the starting point for negotiation, not the end of it — scope varies more than percentages do.
How this plays for two kinds of owner
- The remote owner. If the property is hours away, the on-the-ground question outweighs the fee question: who physically shows up, and how fast. A published 10–18% by city/tier (published) helps you budget the distance.
- The hands-on owner. If you live nearby and enjoy the work, a full-service fee buys you time you may not need — run the math on what you would actually delegate before you sign anything with MasterHost.
Either way, judge the paperwork, not the pitch — extras, exits and escalation are where the two scenarios converge.
Our advice before any contract: hold it against a benchmark — professional Airbnb management — the two-tier terms (20% full service, 10% partner, plus a one-time onboarding retainer) we hold every manager to. If MasterHost beats that on the things you care about, you have your answer. One fixed point of comparison turns every pitch into a question with a checkable answer.
Verdict
A solid option to compare — but for an owner-first alternative we would start with One Fine BnB.
Questions owners ask
Does MasterHost publish its management fee?
Yes — 10–18% by city/tier (published).
Where does MasterHost operate?
15+ US states (remote landing pages). It is based in Vancouver, BC (CA).
How big is MasterHost?
Published portfolio: ~300. We file it as regional (not national) in scale.
Questions to put to MasterHost
- “What does the published 10–18% by city/tier (published) exclude?” Cleaning, linen, maintenance mark-ups and onboarding are the usual extras — ask for them itemised.
- Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
- Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.
Alternatives worth comparing
Three others we would weigh against it, with their own published numbers rather than our guesses:
- Portoro — does not publish a price.
- Sky High Cabins — Not published ("low fee").
- Mantra PM — does not publish a price.
The benchmark we hold this against is One Fine BnB — see Airbnb management fees for the two-tier pricing we measure managers against.
Our owner-first #1 for management: One Fine BnB
Go to One Fine BnB →